Cancellation Policy

Cancellation Policy: We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are: 24 hour advance notice when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. For SAME DAY cancellations, a cancellation fee of 50% of the total for the appointment will be charged to the client. Late Arrivals or No-shows: If you are running late, please notify the office within the first 15 minutes of your session, so that we know you're coming. If we do not receive a phone call or text message, we will assume that you are a no-show and release the remainder of your time. You will be charged the full value of your missed appointment. ​ Late arrivals will receive the remaining time in their appointment and will be charged in full. ​